Please Read Our Return And Refund Policy Carefully:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You can always contact us for any return questions at support@verrium.shop
Do you accept returns from these countries?
Yes, I accept returns
How can customers return your products?
In-store
by mail
How will customers get the return label?
Download/print
Select the product conditions that you allow for returns?
New
What is the restocking fee?
No restocking fee
How much will customers pay for return shipping?
No cost
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
HOW DO I RETURN A PRODUCT IF I DO NOT LIVE NEAR A (verrium.shop?
If you do not live near an (verrium.shop location, the items you purchased in-store can be returned through the mail. We recommend using the USPS or UPS to send your products back to the store by following the steps. below:
Include a copy of the original receipt. Note: If you do not have a receipt, an (verrium.shop) gift card will be issued and mailed upon the return.
Add a note explaining your request for an exchange (color, size, etc.) or return
Include your contact information, including phone and email, just in case the store needs to contact you
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.
Please email us. someone from Customer support can assist you.